Brand Terms of Service

1. About these terms

These terms apply when your organisation uses Vumio as a brand. Vumio is a product of OohBit Innovations, Tanzania (“Vumio”, “we”, “us”).

By creating a brand workspace or accepting these terms, you agree to them for the brand you represent. You confirm you are 18 or older and allowed to bind that brand.

2. Your workspace

You are responsible for everything done in your workspace, including by teammates you invite. Keep sign-in details safe and tell us at once if someone gets in without permission.

3. Campaigns

Each campaign has a brief and pay rules you set: Pay per 1,000 views or Pay per post, Posts paid per creator, Most a creator can earn, the Campaign budget and, on Open UGC and Clipping, Views needed to earn and Engagement needed to earn. Briefs must be accurate, lawful and possible to follow.

Creators are paid only from the Campaign budget. Their total pay never goes above it.

4. Fees and payment

• You pay the Campaign budget plus the Vumio fee agreed when the campaign is activated. The Vumio fee is on top of the Campaign budget and is taken up front.
• Payment is arranged directly with Vumio, outside the app. The app never asks you to pay.
• After you submit a campaign it waits for activation. It goes live only once Vumio activates it.

5. Leftover budget and subscriptions

Budget left when a campaign ends, and any subscription, is handled directly with Vumio. Leftover budget is not kept as credit in the app.

6. Private tracking campaigns

A Private campaign tracks the public stats of posts you add. No creator is paid through Vumio for these posts. Private campaigns are charged as agreed with Vumio.

Only add posts you are allowed to track, such as posts made for your brand.

7. Checking drafts and live posts

For campaigns where you check drafts:

• Approve each draft, ask for changes (at most two rounds), or reject it by naming the brief rule it breaks.
• If you don’t decide a draft within 3 days, Vumio decides it.
• After an approved draft goes live, you have 2 days to report that it doesn’t match. If you say nothing, the post counts as a match.
• Vumio looks at every report and decides. You can’t stop or reduce a creator’s pay for work you approved.

In Open UGC and Clipping campaigns, creators post without a draft check and are paid by views. Vumio checks these posts against the brief with automated checks. If a post doesn’t pass, a person at Vumio decides.

8. Views and stats

Views and other stats come from what TikTok, Instagram and YouTube show publicly, refreshed regularly while a post is tracked. They can differ from what the platform shows the creator. Vumio may leave out views it believes are fake.

Posts keep being tracked, and keep earning, for 14 days after the campaign ends.

9. Content rights and use

Creators own what they make. You may use a creator’s content as your brief set out when the creator joined. Any other use, such as paid ads, editing the content or using it after the campaign, needs the creator’s agreement.

You let Vumio show your brand name, logo and briefs to creators and in the app to run your campaigns. You must own or be allowed to use everything you upload.

10. Prohibited content

Don’t use Vumio to:

• promote anything illegal, or anything you aren’t licensed to sell;
• make false or misleading claims;
• ask creators to hide that a post is paid;
• target children, or ask for hateful, sexual or dangerous content;
• promote regulated products, such as betting, alcohol or medicines, without the approvals and labels the law requires;
• ask for bought views, fake accounts or any trick to inflate stats.

Our Community Guidelines also apply.

11. Suspension

We may put your brand on hold, or close it, if you break these terms, don’t pay as agreed, or create legal or safety risk.

While on hold you can still see your records, but you can’t create, edit or launch campaigns, check drafts or posts, or invite teammates. Live campaigns keep running so creators aren’t left stranded, unless Vumio pauses them.

12. Privacy

Our Privacy Policy explains how we handle personal data. Only share personal data you are allowed to share.

13. Liability

We provide Vumio as available and don’t promise any reach, views or results. As far as the law allows, our total liability under these terms is limited to the Vumio fees you paid for the campaign behind the claim in the 12 months before it. Nothing here limits liability the law doesn’t allow us to limit.

14. Law and disputes

These terms are governed by the laws of Tanzania. If something goes wrong, contact us first and we’ll try to resolve it. If we can’t, the courts of Tanzania decide.

15. Changes and contact

We may update these terms. The date at the top shows the latest version. Using Vumio after a change means you accept it, where the law allows.

Email [email protected] or WhatsApp +255 684 990 286.