Privacy Policy

1. Who we are

Vumio is a product of OohBit Innovations, Tanzania (“Vumio”, “we”, “us”). We are responsible for the personal data described here, and we handle it under Tanzania’s Personal Data Protection Act, 2022.

2. What we collect

Everyone

Name, email address and sign-in records.

Creators

Legal name, phone number, gender, birth date and profile photo; the TikTok, Instagram and YouTube handles you link; bank name, account name and account number; your earnings, withdrawals and tax withheld.

Brands

Your name, email and role; your brand’s name, website, location, industry and logo, and what you tell us at sign-up about its size and goals; teammates you invite; your campaigns and briefs.

Content

Drafts, videos, images and captions you upload, and links to live posts.

Public post stats

Views, likes, comments and similar public numbers for tracked posts on TikTok, Instagram and YouTube. This includes public posts a brand adds to a Private campaign.

Messages

What you send us for support or in a dispute.

Technical

Device, browser, IP address and logs we need to keep the service secure.

3. How we use it

• To create and run your account or workspace.
• To run campaigns, check content and count views.
• To pay creators and withhold and report tax.
• To prevent fraud, such as fake views, and enforce our terms.
• To send sign-in codes, service messages and support replies by email or SMS.
• To meet our legal and tax duties.

We use your data to provide the service you signed up for, to meet the law, and to keep Vumio safe and fair.

4. Automated checks

We use automated tools to check drafts and live posts against the brief, and to spot unusual activity such as fake views. They can flag a post or put earnings On hold. A person at Vumio reviews flagged cases and decides before any earnings are forfeited or an account is suspended. You can ask us to look again.

5. Who we share it with

• Brands see the profile, handles, drafts and live posts of creators in their campaigns, with the posts’ stats and pay. They don’t see creators’ phone numbers, birth dates or bank details.
• Creators see the brand name, logo and brief of campaigns.
• Service providers that work for us: hosting and storage, email, SMS, bank payouts, public post stats and automated content checks. They may use the data only to provide their service to us.
• The Tanzania Revenue Authority receives tax withheld records, and other authorities receive data when the law requires it.

We don’t sell personal data.

6. Data outside Tanzania

Some of our service providers store or process data outside Tanzania. When they do, we take the steps the Personal Data Protection Act requires to keep it protected.

7. Security

Phone numbers, birth dates and bank account numbers are stored encrypted, and we show only the last four digits of an account number. Data travels over encrypted connections, and access is limited to people who need it. No system is perfectly secure, so keep your sign-in details safe.

8. Cookies

We use only the cookies and browser storage needed to keep you signed in and remember simple settings, such as list filters. We don’t use advertising cookies.

9. How long we keep it

• Account data: while your account is open.
• Earnings, withdrawal and tax records: as long as Tanzanian tax and accounting law requires.
• Drafts, media and post stats: as long as needed for the campaign and any dispute about it.

When we no longer need data, we delete it or make it anonymous.

10. Your rights

Under the Personal Data Protection Act, you can ask to see the data we hold about you, correct it, delete it, or object to how we use it. We may need to keep some records the law requires, such as tax records.

If you’re not happy with how we handle your data, contact us first. You can also complain to the Personal Data Protection Commission.

11. Children

Vumio is for people aged 18 or older.

12. Changes and contact

We may update this policy. The date at the top shows the latest version. For privacy questions or requests:

Email [email protected] or WhatsApp +255 684 990 286.